Who Is Pooja Gurung?
Business Sales Executive at Landlord Certificate London
Pooja Gurung is a Business Sales Executive at Landlord Certificate London.
She supports the company’s business development and client relationship activities across London and the M25.
Her role focuses on speaking with landlords, letting agents, managing agents, property managers and business owners, understanding their property compliance requirements and helping them progress towards the appropriate LCL service.
Professional Background
Pooja brings previous experience from customer-service and finance-related environments.
This has given her a practical background in:
These skills are particularly useful in a client-facing property role, where requirements need to be understood clearly before a service is arranged.
Role at Landlord Certificate London
As Business Sales Executive, Pooja helps connect prospective clients with LCL’s property compliance services.
Her work includes:
Her role remains commercial and client-focused.
Technical inspections and professional certification decisions are handled separately by the appropriately competent professionals responsible for each service.
How Pooja Works With Clients
Pooja’s work often begins at the initial enquiry stage.
She identifies what the customer is trying to arrange and gathers the information required to help determine the next commercial step.
A landlord may need one inspection.
A property manager or agent may require several services across multiple properties.
Pooja helps clarify that requirement and ensures the enquiry progresses to the relevant team.
Supporting Landlords and Property Professionals
LCL works with a range of customers across London and the M25.
These include:
Pooja helps these customers understand the services available through LCL and supports them during the sales and enquiry stage.
Working With the LCL Team
Once the client’s requirement is understood, Pooja works with the operations team to support the transition from commercial discussion to service arrangement.
This helps ensure that relevant information collected during the enquiry is available to the colleagues responsible for the next stage.
The objective is to maintain clear communication from initial enquiry through to booking.
Contribution to Landlord Certificate London
Pooja contributes to LCL by supporting new business development while maintaining a strong focus on client communication and relationship building.
Her role helps connect prospective customers with the company’s wider property compliance services and supports the progression of enquiries into the operational workflow.
Connect With Pooja Gurung
Pooja Gurung — LinkedIn
For property compliance, portfolio coordination or certification requirements, contact Landlord Certificate London.
